Human Resources Case Study Essay Example | Topics and Well Written Essays - 1500 words

Human Resources Case Study - Essay Example Employee selection and retention are crucial factors, thus the need for a streamlined recruitment and training process is vital. Also, it is my responsibility to work in coordination with all the departments of the company in order to examine and understand the needs of the employees (Human Resource Manager, n.d). I should act as a bridge between the top management and the staff.  In order to bring change to the existing system, my first and foremost duty are find a sales manager as the previous two were not qualified for such an important and complex position. The position of a sales manager is considered to be one of the most imperative and celebrated jobs in the field of sales and marketing. The job of a sales manager is to coach, direct, and oversee his/her sales staff and take complete responsibility for the staff. He/she organizes the workings of the sales department by developing territories, goals, and quotas for the sales staff. Assessing the market analyses facilitates him/her to understand customer needs, the number of sales, and pricing plan that will fulfill the organizational goals.  At Perfect Juice Inc. a sales manager needs to have a Masters Degree in Business Administration with a specialization in marketing. A sales manager should have knowledge regarding mathematics and statistics and their application. Also, e/she should be an expert in sales and marketing along with excellent computer skills and a complete understanding of the internet. Moreover, the sales manager should have knowledge of the structure and content of the English language.  A sales manager should also possess strong administrative and managerial skills and should be proficient in ha ndling customer and personal service. The basic skills and requirements for a sales manager are: He/she would monitor and assess his/her own performance and the performance of other individuals and also suggest the management regarding the improvements or the corrective actions that need to be undertaken.